ACLS Helper — Terms of Use and End User License Agreement (EULA)

Last Updated: May 27, 2026

These Terms of Use and End User License Agreement ("Agreement", "Terms", or "EULA") govern your access to and use of the ACLS Helper mobile application ("ACLS Helper", the "Application", or the "App") provided by TNZ Solutions ("TNZ Solutions", "we", "us", or "Developer").

By downloading, installing, accessing, or using ACLS Helper, you agree to be bound by this Agreement. If you do not agree to these Terms, you must not use the Application.

PART I — TERMS OF USE AND END USER LICENSE AGREEMENT

1. Purpose of the Application

ACLS Helper is a software application designed to assist trained healthcare professionals in organizing and timing certain activities associated with advanced cardiovascular life support (ACLS) and cardiac arrest management.

The Application may provide timers, alerts, metronome functionality, procedure records, medication reminders, elapsed-time information, and other organizational or educational features.

ACLS Helper is an assistive software tool and is not a substitute for professional medical judgment, clinical training, institutional protocols, emergency procedures, or applicable medical guidelines.

2. Target Audience and Authorized Use

ACLS Helper is intended primarily for trained healthcare professionals and other individuals who are appropriately qualified to participate in cardiac arrest response and ACLS-related activities.

You are solely responsible for determining whether you are appropriately trained and authorized to use the Application in a particular circumstance.

You must use ACLS Helper only for lawful purposes and in accordance with applicable laws, regulations, professional standards, institutional policies, and clinical protocols.

3. Medical Disclaimer

ACLS Helper does not provide medical diagnosis, treatment, medical advice, or clinical decision-making services.

The information, timers, alerts, calculations, sounds, reminders, records, and other functionality provided by ACLS Helper are intended solely as an assistive tool.

You remain solely responsible for all clinical decisions, interventions, medication administration, patient assessment, interpretation of information, and other actions performed while using the Application.

The Application must not be relied upon as the sole source of information during an emergency or other clinical situation.

Always follow applicable professional training, institutional protocols, emergency procedures, and current clinical guidelines.

4. License Grant

Subject to your compliance with this Agreement, TNZ Solutions grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Application on Apple-branded products or Android devices that you own or control, solely for your personal and lawful use.

This license does not transfer ownership of the Application or any intellectual property rights to you.

The Application is licensed, not sold.

The license is subject to the applicable usage rules and terms imposed by the platform through which you obtained the Application, including the Apple App Store and Google Play.

4.1 Family Sharing and Volume Purchasing

Where supported by the applicable distribution platform, use of the Application may also be subject to the platform's Family Sharing, volume-purchasing, or similar distribution mechanisms.

Any such use remains subject to the applicable platform rules and does not transfer ownership of the Application or create a separate license beyond the rights expressly granted under this Agreement.

5. License Restrictions

Except where expressly permitted by applicable law, you may not:

• copy, reproduce, or redistribute the Application;
• sell, rent, lease, sublicense, assign, or transfer the Application;
• make the Application available to multiple users through unauthorized network distribution;
• modify, adapt, translate, or create derivative works based on the Application;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of the Application;
• remove or alter copyright, trademark, or other proprietary notices;
• circumvent technical protection or security mechanisms;
• use the Application for unlawful, fraudulent, abusive, or unauthorized purposes;
• use the Application to develop a substantially similar competing product through unauthorized extraction or use of proprietary materials; or
• permit another person to use your account or subscription in violation of the applicable platform rules.

Nothing in this section prohibits activities that cannot legally be restricted under applicable law, including legally permitted interoperability, reverse engineering, or use of open-source components.

6. Intellectual Property

ACLS Helper, including its software, source code, object code, design, user interface, graphics, logos, trademarks, text, audio, animations, databases, documentation, and other materials, is owned by or licensed to TNZ Solutions and is protected by applicable intellectual property laws.

No rights are granted to you except those expressly stated in this Agreement.

Any feedback, suggestions, or ideas you voluntarily provide regarding the Application may be used by TNZ Solutions without compensation or restriction, provided that such use does not violate applicable law.

7. Plans, Subscriptions and Payments

ACLS Helper may offer free functionality and paid functionality, including an auto-renewable subscription identified as ACLS Helper Annual Premium.

7.1 ACLS Helper Annual Premium

ACLS Helper Annual Premium is an auto-renewable subscription with an annual subscription period.

The subscription automatically renews for another annual subscription period unless it is cancelled before the end of the then-current subscription period, subject to the applicable platform rules and applicable law.

Before completing a purchase, the applicable platform and the Application may display the subscription price, currency, subscription duration, available premium features, renewal terms, and other information required by applicable law and platform policies.

The subscription is intended to provide continuous access to the applicable premium features throughout the subscription period and is not intended to provide a one-time benefit.

7.2 Apple App Store Purchases

If you purchase ACLS Helper Annual Premium through the Apple App Store, the transaction is processed through Apple's in-app purchase system.

Your subscription is associated with your Apple Account and is managed according to Apple's applicable subscription and payment rules.

You can generally manage or cancel the subscription through the subscription management functionality provided by Apple.

Deleting the Application from your device does not automatically cancel an active subscription.

7.3 Google Play Purchases

If you purchase ACLS Helper Annual Premium through Google Play, the transaction is processed through Google Play Billing.

Your subscription is associated with your Google account and is managed according to Google's applicable subscription and payment rules.

You can generally manage or cancel the subscription through Google Play's subscription management functionality.

Deleting the Application from your device does not automatically cancel an active subscription.

7.4 Cancellation

Cancellation generally prevents the next automatic renewal. Unless otherwise required by applicable law or the applicable platform's policies, you will generally retain access to the paid features until the end of the subscription period already paid for.

Cancellation of a subscription does not automatically entitle you to a refund for the unused portion of the subscription period.

7.5 Refunds

Purchases made through Apple or Google are subject to the refund rules, policies, and procedures of the applicable platform, as well as applicable law.

TNZ Solutions does not independently control the platform's payment, billing, or refund mechanisms.

Where a platform is responsible for processing a purchase and a refund request, you may be required to submit the request through that platform.

Nothing in this Agreement limits any mandatory refund rights provided by applicable law.

7.6 Restoration of Purchases

Where supported by the applicable platform, previously purchased subscriptions may be restored through the platform's purchase restoration mechanisms.

Restoration is subject to the applicable platform account, purchase history, eligibility rules, and technical availability.

7.7 Price Changes

TNZ Solutions may change subscription prices in accordance with applicable law and platform requirements.

Where required, price changes and any required user consent or notification will be handled through the applicable platform.

8. Advertising

The free version of ACLS Helper may display advertisements provided by third-party advertising services.

Advertising content may vary based on availability, device, region, advertising demand, and other factors.

TNZ Solutions does not endorse or guarantee third-party products or services displayed through advertisements.

Interactions or transactions with advertisers are solely between you and the applicable advertiser.

9. Availability, Updates and Maintenance

TNZ Solutions will make reasonable efforts to maintain ACLS Helper but does not guarantee that the Application will always be available, uninterrupted, error-free, or compatible with every device, operating system, or future platform version.

TNZ Solutions may modify, update, suspend, discontinue, or restrict portions of the Application when reasonably necessary, including for security, technical, operational, legal, regulatory, or business reasons.

Updates may be necessary for continued functionality, compatibility, security, or access to certain features.

10. External Services

ACLS Helper may integrate with or provide access to third-party services, platforms, content, APIs, analytics services, authentication services, advertising services, payment systems, cloud infrastructure, or other external services ("External Services").

Your use of External Services may be subject to separate terms and privacy policies established by the applicable third party.

External Services are provided by third parties and may be changed, suspended, restricted, or discontinued independently of TNZ Solutions. Some External Services may not be available in all languages, countries, regions, devices, or locations.

To the maximum extent permitted by applicable law, TNZ Solutions is not responsible for the availability, accuracy, completeness, reliability, legality, or content of third-party External Services.

You use External Services at your own discretion and risk.

Any medical, clinical, location, financial, or other information made available through an External Service is provided for informational or functional purposes only and must not be treated as a substitute for appropriate professional judgment.

You must not use ACLS Helper or any External Service to harass, abuse, stalk, threaten, defame, impersonate, or unlawfully harm another person.

You are responsible for complying with all laws applicable to your use of External Services.

11. User Conduct

You agree not to use ACLS Helper:

• for unlawful or fraudulent activities;
• to violate the rights of another person;
• to interfere with the security or operation of the Application;
• to attempt unauthorized access to systems or data;
• to distribute malicious software or harmful content;
• to circumvent subscription, licensing, or access controls; or
• in a manner that violates applicable professional, clinical, or institutional requirements.

12. Patient Data

ACLS Helper may allow users to record certain information associated with procedures or events.

You are solely responsible for ensuring that any patient information entered into the Application is handled in accordance with applicable privacy, medical confidentiality, professional, institutional, and data protection requirements.

You should not enter patient information into the Application unless you are legally authorized to do so and the use is appropriate for the intended functionality.

ACLS Helper is not designed to replace a hospital information system, electronic medical record, or other system specifically designed for comprehensive storage of protected health information.

13. Account and Data Deletion

Where ACLS Helper provides account functionality, you may request deletion of your account and associated personal data in accordance with the procedures described in the Application and Privacy Policy.

Certain information may be retained where required or permitted by applicable law, for legitimate legal, security, accounting, fraud prevention, dispute resolution, or other lawful purposes.

Deleting the Application from your device does not necessarily delete your account or cancel an active subscription.

14. Warranty and Apple-Specific Responsibilities

TNZ Solutions is solely responsible for any warranties applicable to the Application that are not effectively disclaimed under applicable law.

To the extent the Application fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the applicable purchase price in accordance with Apple's policies and applicable law.

Except for any refund obligation that may apply to Apple under its applicable terms, Apple has no other warranty obligation with respect to the Application.

Any other claims, losses, liabilities, damages, costs, or expenses arising from a failure of the Application to conform to an applicable warranty remain the responsibility of TNZ Solutions, subject to applicable law.

15. Product Liability, Regulatory and Consumer Claims

TNZ Solutions, and not Apple, is solely responsible for addressing any claims by you or any third party relating to the Application or your possession or use of the Application, including claims involving product liability, consumer protection, regulatory compliance, privacy, data protection, or similar legal requirements.

Nothing in this Agreement is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

16. Third-Party Intellectual Property Claims

TNZ Solutions, and not Apple, is solely responsible for the investigation, defense, settlement, and discharge of any claim alleging that the Application or your use of the Application infringes a third-party intellectual property right.

This provision applies subject to applicable law and does not limit any rights or remedies that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, TNZ Solutions shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of data, loss of business opportunities, business interruption, or similar losses arising from or related to the Application.

You acknowledge that ACLS Helper is an assistive tool and that TNZ Solutions is not responsible for clinical decisions, medical interventions, patient outcomes, or consequences arising from reliance on the Application.

Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited, including liability that applicable law prohibits the parties from excluding.

18. Termination

The license granted under this Agreement remains effective until terminated by you or TNZ Solutions.

You may terminate this Agreement at any time by ceasing to use the Application and, where applicable, deleting it from your devices.

TNZ Solutions may terminate or suspend your license or access to the Application if you materially breach this Agreement, violate applicable law, abuse the Application, interfere with its operation, or engage in conduct that creates a legal, security, or operational risk.

Where permitted by applicable law, rights granted under this Agreement automatically terminate upon a material breach.

Upon termination, you must cease use of the Application and delete all copies in your possession or control, except where retention is required or permitted by applicable law.

Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and applicable privacy provisions, will survive termination.

19. Export Control and Sanctions

You represent and warrant that you are not located in, ordinarily resident in, or acting on behalf of a person or entity located in a country or territory subject to applicable United States government embargoes or comprehensive sanctions, and that you are not identified on any applicable United States government list of prohibited or restricted persons, to the extent applicable to your use of the Application.

You agree to comply with all applicable United States export control, sanctions, embargo, and trade laws and regulations, as well as applicable laws in the jurisdiction from which you access or use the Application.

You may not use, export, re-export, transfer, or otherwise make the Application available in violation of applicable export control or sanctions laws.

20. Third-Party Terms

Your use of ACLS Helper may involve third-party services and platform services, including Apple services, Google Play services, advertising services, analytics services, authentication providers, and other third-party systems.

You agree to comply with all applicable third-party terms governing your use of such services.

In particular, when obtaining ACLS Helper through a distribution platform, you remain responsible for complying with the applicable terms and usage rules of that platform.

21. Apple Licensed Application Terms

This Agreement is concluded between you and TNZ Solutions only and not with Apple Inc. ("Apple").

TNZ Solutions, and not Apple, is solely responsible for the Application and its content.

Apple has no obligation to furnish maintenance or support services with respect to the Application.

Apple is not responsible for addressing any claims relating to the Application, including claims involving product liability, regulatory compliance, consumer protection, privacy, or intellectual property, except where applicable law provides otherwise.

Apple and its subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance of this Agreement, Apple will have the right to enforce this Agreement against you as a third-party beneficiary.

Your use of the Application must also comply with the applicable Apple Media Services Terms and Conditions and other applicable Apple usage rules.

22. Google Play Terms

When ACLS Helper is obtained through Google Play, your use of the Application and related purchases may also be subject to Google's applicable Google Play Terms and policies.

Google is not responsible for providing maintenance or support services for ACLS Helper. TNZ Solutions remains responsible for the Application, its content, applicable warranties, and claims relating to the Application, subject to applicable law.

Google may provide payment processing, subscription management, account management, distribution, and other platform services according to its applicable terms and policies.

23. Developer Identification and Contact Information

The Application is provided by:

Legal Developer Name: TNZ Solutions

Address: YOUR FULL LEGAL ADDRESS

Telephone: YOUR TELEPHONE NUMBER

Email: contact@tnzsolutions.com

You may use the contact information above for questions, complaints, warranty matters, or claims relating to ACLS Helper.

24. Legal Compliance

You agree to use ACLS Helper in compliance with all applicable laws, regulations, professional requirements, and institutional policies.

Nothing in this Agreement is intended to prevent you from exercising rights granted to you by mandatory applicable law.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold TNZ Solutions harmless from claims, losses, liabilities, damages, costs, and expenses arising from your unlawful use of the Application, violation of this Agreement, violation of third-party rights, or misuse of patient or other protected information.

This indemnification obligation does not apply to the extent that the applicable claim results from TNZ Solutions' own unlawful conduct or liability that cannot legally be excluded.

26. Changes to These Terms

TNZ Solutions may update this Agreement from time to time to reflect changes in the Application, applicable law, platform requirements, security practices, or business operations.

The updated version will be made available through the Application or through the location where these Terms are published.

Where applicable law requires affirmative consent to material changes, TNZ Solutions will obtain such consent before applying the changes to the affected users.

27. Governing Law and Jurisdiction

Except where mandatory law provides otherwise, this Agreement shall be governed by the laws applicable to the Developer's principal place of business, without regard to conflict-of-law principles.

Nothing in this section limits mandatory consumer protection rights or other rights that cannot lawfully be waived or restricted by agreement.

28. General Provisions

If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.

The failure of TNZ Solutions to enforce any provision of this Agreement does not constitute a waiver of that provision or any other right.

This Agreement constitutes the agreement between you and TNZ Solutions regarding the Application and supersedes prior agreements relating to the same subject matter, except where a separate agreement expressly governs a particular service.

PART II — PRIVACY POLICY

29. Data Controller

For purposes of applicable data protection laws, TNZ Solutions is responsible for processing personal data as described in this Privacy Policy, subject to the applicable legal framework.

Contact information:

Email: contact@tnzsolutions.com

Address: YOUR FULL LEGAL ADDRESS

30. Personal Data We May Collect

Depending on how you use ACLS Helper, we may process information such as:

• account and authentication information;
• email address and basic profile information;
• application preferences and configuration;
• subscription and purchase-related information;
• technical information about the device and operating system;
• application usage and diagnostic information;
• crash and performance information;
• information necessary to provide customer support;
• information voluntarily entered into the Application; and
• information collected by authorized third-party services integrated into the Application.

The categories of data actually collected may vary depending on the features you use, your device, operating system, region, and applicable configuration.

31. Purpose of Data Processing

Personal data may be processed for purposes including:

• providing and operating ACLS Helper;
• creating and managing user accounts;
• providing requested functionality;
• processing subscriptions and purchases;
• restoring purchases where applicable;
• providing customer support;
• maintaining application security;
• detecting and preventing fraud or abuse;
• diagnosing crashes and technical problems;
• improving application performance and functionality;
• understanding aggregate application usage;
• displaying advertisements where applicable;
• complying with legal obligations; and
• protecting our rights and legitimate interests.

32. Legal Basis

Depending on the applicable jurisdiction, personal data may be processed based on one or more of the following legal bases:

• performance of a contract;
• compliance with legal obligations;
• legitimate interests;
• consent; or
• other legal bases permitted by applicable law.

33. Data Storage and Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction.

No electronic storage or transmission system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of personal data.

34. Third-Party Sharing

Personal data may be processed by service providers that support ACLS Helper, including providers of:

• cloud infrastructure;
• authentication;
• analytics;
• crash reporting;
• advertising;
• payment and subscription processing;
• customer support; and
• other infrastructure necessary to operate the Application.

These providers may process information according to their own privacy policies and contractual obligations.

35. International Data Transfers

Some service providers used by ACLS Helper may process personal data in countries other than the country in which you reside.

Where required by applicable law, appropriate safeguards or other lawful mechanisms will be used for international transfers of personal data.

36. Data Retention

Personal data is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods may vary depending on the type of information, the purpose of processing, legal requirements, security requirements, and legitimate business needs.

37. User Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including rights to:

• access personal data;
• correct inaccurate information;
• request deletion;
• request restriction of processing;
• object to certain processing;
• request data portability;
• withdraw consent where processing is based on consent; and
• lodge a complaint with an applicable data protection authority.

To exercise applicable rights, contact us using the information provided in this Privacy Policy.

38. Cookies and Tracking Technologies

ACLS Helper and its third-party service providers may use identifiers, analytics technologies, advertising technologies, or similar mechanisms to operate the Application, understand usage, improve performance, or display advertisements.

The availability and behavior of such technologies may depend on the operating system, device settings, consent choices, region, and third-party provider policies.

39. Children’s Privacy

ACLS Helper is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information in circumstances where such collection is not permitted, please contact us.

40. Patient Data and Sensitive Information

ACLS Helper may contain functionality that allows users to record information associated with medical procedures.

Users must not enter sensitive patient information unless they have the appropriate legal authority and the processing is permitted under applicable law and institutional requirements.

TNZ Solutions does not intend ACLS Helper to replace systems specifically designed and approved for the storage and management of comprehensive patient medical records.

41. Third-Party Services

ACLS Helper may use third-party services such as Firebase, Google services, Apple services, Google Play services, advertising platforms, analytics providers, authentication providers, and cloud infrastructure providers.

These services may collect or process information according to their own terms and privacy policies.

Examples of third-party technologies that may be used include analytics, crash reporting, remote configuration, authentication, cloud storage, advertising, and subscription or payment infrastructure.

42. Advertising and Personalized Advertising

Where advertising is enabled, third-party advertising providers may process certain device, advertising, or usage information to provide, measure, or improve advertisements, subject to applicable law and your device or consent settings.

Advertising practices may vary depending on your region, operating system, consent choices, and applicable third-party policies.

43. App Store and Google Play Information

Purchases and subscriptions made through Apple or Google may involve the respective platform's processing of account, transaction, subscription, and payment information.

TNZ Solutions generally does not receive or store the full payment credentials used to complete transactions through those platforms.

Apple and Google may independently process information according to their own privacy policies and terms.

44. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the Application, applicable laws, technologies, service providers, or data processing practices.

The updated Privacy Policy will be made available through the Application or the location where this Privacy Policy is published.

45. Contact

If you have questions, requests, complaints, or concerns regarding these Terms, the EULA, or this Privacy Policy, please contact:

TNZ Solutions

Address: YOUR FULL LEGAL ADDRESS

Telephone: YOUR TELEPHONE NUMBER

Email: contact@tnzsolutions.com

46. Acceptance

By installing, accessing, or using ACLS Helper, you acknowledge that you have read and understood these Terms of Use, the End User License Agreement, and the Privacy Policy, and that you agree to be bound by their applicable provisions.

If you do not agree with these terms, you must discontinue use of the Application.

Last Updated: May 27, 2026